The In Touch Biller PRO system makes cancelling appointments and marking appointments as "no shows" a breeze, increasing office efficiency.
- The "Cancel" and "No Show" options are available on all scheduling and appointment screens. Simply hover your cursor over the time and the options will appear.
If in the "Calendar view", click the patient name and the options will appear in a separate box with the patient's details.
- After clicking "Cancel" or "No-Show," an appointment box appears in which the user selects whether the appointment was cancelled by the patient or by the provider, or if it was a no show. The user may also add a note here.
Click "Cancel Appointment" to finalize, or click "Cancel Recurring Appointments" to cancel all scheduled recurring appointments for that patient.
- Click on a patient's chart to view all appointments, including cancellations and no shows.
Hover cursor over an appointment to display options, including the "Reschedule" and "Schedule Follow-up" options.