Email and Password Change
To change the account email and password, click on the drop-down arrow beside your email address on the upper right corner and choose Email & Password.
Enter the current email address, enter the new desired email address and confirm email.
Password
On the same page, below the email address change, you will see an area where you can change the password.
To change the account password, enter the old password. Then enter the desired new password and confirm the new password.
Once done, click the Change Email Address or click on Change Password to save the changes.
Subscriptions
To update the payment method, go to the email drop-down menu and choose Subscriptions.
Click the Update Billing Info button and proceed to enter the credit card number.
Account Settings
Click on the drop-down arrow beside your email address in the upper right corner and choose Account Settings. There are two options once the user clicks Account Settings, the Email Settings, and the Contact Profile.
Email Settings
- From Email - This is the email address that will appear as the sender's email for all the emails coming from Therapy Newsletter. We highly suggest that the user should use their work emails in order for the patient to respond directly to that email provided.
- From Name - This is the name that will appear as the person sending out the email from all the emails coming from Therapy Newsletter.
- Default Contact Name - If the contact did not provide any first name and the email requires a first name using mail merge, the system will automatically use this as the default name for the contact. E.g. ( Patient- The emails will appear like so "Hello Patient,...") Users can leave this blank if desired.
Click on Save Changes once done.
Contact Profile
Be advised that all the information appearing on the Contact Profile will appear on the bottom of the newsletter for your recipients to see.
- Your Name - enter the name that you want to appear on your newsletter footer
- Business Name - clinic's business name
- Business Phone - Clinic's business phone number
- Website Name - enter the website name
- Website Address - enter the website address
- Address - enter the business address
Make sure all information is accurate. Click on Save Changes once done.
Upgrade
To upgrade the user's subscription, go to the email drop-down menu and choose Subscriptions. Then click the Upgrade tab.
By default all users has a 5,000 subscriber limit in the account, the user can increase the capacity based on the following options:
– 10,000 maximum subscribers for an additional fee of $19.95 a month.
– 15,000 maximum subscribers for an additional fee of $29.95 a month.
– 50,000 maximum subscribers for an additional fee of $59.95 a month.
Click on the desired upgrade and save. The additional charges will be added to your payment method on file every month. The number of subscribers will increase immediately.