REAL TIME FUNCTIONS

In Touch Biller Pro has the capability to generate status claim reports for both patient and provider level so you can keep track of claim statuses. To generate a claim status report, go to "Real Time" from the top menu. Choose "Claim Status" from the drop down menu and you will have the option to choose from: • Claim Status Inquiry (Patient) • Claim Status Report (Provider). Claim Status For a Provider To generate a Claim Status Report for a Provider: 1. Choose the Payer you wi...

This help document will focus on the tasks and messages section. You can send messages from one user ID to another for interoffice communication. Likewise, you can send tasks from one user ID to another to inform someone that a task must be completed. To navigate to Tasks & Messages Click Tasks & Messages from the toolbar. ​​​​​​ Message Functionality - Create, view or work a Message - Create, view, work a Task - Create a Chart Note or a Chart Alert Creating New Message...