STREAMLINED FRONT DESK WORKFLOW

Patient Authorization Authorizations from insurance payers can be managed in In Touch Biller Pro, directly from the Patient Dashboard. Once you are on the desired patient record in In Touch Biller Pro, scroll down to the bottom and you will see the Authorizations section. Linking Patient Appointments With the Payer Authorization on File In Touch Biller Pro allows you to link a patient authorization to their appointments, in order for the system to keep track of how ma...

A patient recall is a reminder for the office to perform an action for a patient, such as scheduling follow-ups and sending appointment reminders. The “Recall List” is used to view, edit and mark eligible recalls as completed. To Access the Recall List Go to Schedule then Recall List - View the list and use the “Status,” “Type,” and “Sort By” drop down - Select “Edit” from the drop-down menu to edit a recall. To Schedule or Edit a Recall: - After clicking “Edit,” a scree...