This video will show you the three easy steps it takes the Billing Department to post and apply payments, from EOBs to patient payments to ERAs.
3. Confirm all patient payments have been posted and applied.
A patient payment can be applied in a number of screens. This document reviews the process from the patient’s chart. A payment of a patient can also be applied in the “Charge Entry” screen and from the “Payments Overview” menu.
1. Search for patient’s chart
2. Click “Payment History”